Confidentialité des données et compte

Gestion Chez Mixx Comoros, la protection de votre vie privée et la sécurité de vos données sont nos principales priorités. Nous nous engageons à assurer une transparence totale dans la gestion de vos informations personnelles. Si vous souhaitez supprimer votre compte d’utilisateur de l’application Mixx Comoros, veuillez nous contacter en utilisant l’une des méthodes suivantes :

Courriel : [email protected]

Objet : Supprimer mon compte d’utilisateur de l’application Informations requises.

Veuillez inclure votre numéro de téléphone (MSISDN) dans l’email pour faciliter le traitement de votre demande.

Numéro de téléphone du service clientèle : 410 

Numéro Whatsapp du service client : 4110410

Notre équipe est à votre disposition pour répondre à toutes vos questions concernant votre compte et vos données.

Adresse du service clientèle : Oasis, Moroni, Grand-Comore

Nous vous remercions de la confiance que vous accordez à Mixx Comoros.

Pack available for France

Pack available for Central & East Africa (DRC, Burundi, Somalia, Uganda)

Pack available for UK, Germany, Ireland, Norway, Turkey

Pack available for SA, Mozambique, Angola, Botswana

Pack available for Zambia, Malawi, Zimbabwe

Pack available for Ghana and Nigeria

Pack available for Ivory coast, Cameroon, Senegal

Pack available for UAE, Yemen, Pakistan, Saudi Arabia, Qatar, Lebanon, Oman

Pack available for Egypt

Pack available for India, China, Hong Kong, USA, Canada

Pack available for Kenya, Rwanda, Ethiopia, Sudan

Terms & Conditions

  • Customers should give their correct information only, by filling in and signing the device loan form.
  • Customer must pay initial deposit first before taking the mobile phone.
  • In case of failure to self-pay, TIGO will deduct the daily fee amount from your Tigopesa account.
  • Loan Repayment
    • You will be deducted from the amount you have skipped or due direct from your Tigopesa.
    • If payment is not made in time, the expected repayment will be deducted from your Tigopesa account.
    • You proceed with manual repayment through USSD Main menu *147*00# or Tigopesa App.
  • Upon an event of default, customer agree for any one or more of the following actions to be exercised:
    • Lock the device which will prevent from using any of the device functionality.
    • Require to immediately pay the outstanding unpaid amount financed.
    • A locked device can only be unlocked by paying the outstanding via Tigopesa app only.
  • For every repayment customer will receive his/her daily offer of MBs and if not, offer will be received.
  • The device will remain to be owned by HONORA TANZANIA PUBLIC LIMITED COMPANY unless the loan is completed.
  • You will be able to get another loan if you have completed your loan and your tenure for loan.

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